Privacy Policy

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, billing address, and payment details.

1.2 Usage Data: We collect information about your interaction with our Website, such as your IP address, browser type, operating system, pages visited, and time spent on the Website.

1.3 Cookies: We use cookies and similar tracking technologies to enhance your experience on our Website. For more details, see Section 6 (Cookies and Tracking Technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your orders, deliver Services, and communicate with you about your projects.
  
• To Improve Our Website: To analyze usage patterns and improve the functionality and performance of our Website.
  
• To Market Our Services: To send promotional emails, newsletters, or special offers (you may opt out at any time).
  
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We share information with third-party vendors who assist us in providing our Services, such as payment processors and IT support.
• For Legal Reasons: We may disclose information if required by law, court order, or government request.
• In Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
  
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
  
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails.
  

To exercise any of these rights, please contact us at info@dupleximaging.com.

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.
• Analyze Website usage and performance.
• Personalize content and ads.
  

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Website.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our Website and Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on this page and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Duplex Imaging LLC

Email: info@dupleximaging.com

Address: 701 Tillery Street #12, Suite 75 Austin TX 78702

By using our Website or Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.